Delivery & Return
We deliver to all parts of the world with reputable courier companies.
Delivery Options Overview
At Sadia Skincare, we are committed to ensuring your products are delivered safely and efficiently, and that you are fully satisfied with your purchase. This Delivery and Return Policy outlines our procedures, timelines, and conditions for deliveries, returns, and refunds.
- Order Processing
- Orders are processed within 1–3 business days of confirmation.
- You will receive an email confirmation once your order has been processed and shipped.
- Delivery Methods and Timeframes
- Standard Delivery: 1–7 business days depending on your location.
- Express Delivery: 1–3 business days for select locations.
- Delivery times may vary due to public holidays, peak seasons, or unforeseen circumstances.
- Shipping Costs
- Shipping fees are calculated at checkout and may vary depending on delivery method, order size, and location.
- Free shipping may be available for orders exceeding a certain amount, as specified on our website.
- Tracking Orders
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
- Delivery Issues
- Please ensure that the delivery address provided is accurate. Sadia Skincare is not responsible for delays or lost packages caused by incorrect addresses.
- If a package is lost or damaged in transit, please contact our customer support within 7 days of the expected delivery date.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
2. Return Policy
- Eligibility for Returns
- Products may be returned within 14 days of delivery.
- To be eligible, products must be:
- Unopened and unused
- In their original packaging
- Accompanied by a receipt or proof of purchase
- Non-Returnable Items
- Opened or used skincare products
- Products marked as final sale or clearance
- Items that have been personalized or custom-made
- Return Process
- Contact our customer support at [support@sadioskincare.com
- Damaged or Defective Products
- If you receive a damaged or defective product, contact us immediately with photos of the item and packaging.
- We will provide a replacement or full refund, including shipping costs.
- Contact Information
For any questions, concerns, or assistance regarding delivery or returns:
Sadia Skincare
Email: sales@sadioskincare.com
FAQs
Orders are usually processed within 1–3 business days. Standard delivery takes 1–7 business days, while express delivery (available for select locations) can take 1–3 business days. Delivery times may vary during holidays or peak seasons.
Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your delivery status through the courier’s website.
If your order has not yet been shipped, contact our customer support at support@sadiaskincare.com
Yes, we offer international shipping to select countries. Delivery times and costs vary depending on the destination. Please check our shipping page or contact support for details.
If your order has not arrived within the expected timeframe, contact our customer support immediately. We will investigate with the courier and help resolve the issue. Please ensure your shipping address is correct when placing your order.
Sadia Skincare — Where Skin Learns to Glow
The Sadia Difference
Sadia Skincare is a high-quality global brand created to nourish, hydrate, and glow your skin—effortlessly. Thoughtfully crafted for all skin tones and types, our textures are fast-absorbing, our routines are simple, and our results are visible. Marketed in West Africa by Solid Dominion Global Limited, Sadia brings world-class skincare to your routine, refined for local climates and daily life.
Why Customers Love Sadia
Skin-first formulas that lock in long-lasting hydration and radiance.
Lightweight, non-greasy finishes perfect for humid climates and daily wear.
Streamlined routines: every product serves a clear purpose and layers seamlessly.
Inclusive by design: effective across dry, oily, combination, and sensitive skin.
The Collection
Body Lotion: Silky, everyday moisture that softens, smooths, and boosts all-over glow without heaviness.
Serum: High-performance actives that target dullness and uneven tone for a brighter, healthier-looking complexion.
Cleansers: Gentle daily cleansers that lift impurities while respecting your skin barrier.
Soap: Fresh, comforting cleanse that leaves skin clean—not stripped.
Toners: Balance, refine, and prep your skin for deeper absorption and a plump, dewy finish.
Sunscreen: Daily broad-spectrum defense with a comfortable, invisible finish that wears beautifully on all skin tones.
Cream: Rich yet breathable moisture for deep comfort and lasting hydration, day or night.
Results You Can Feel
Hydration that lasts from morning to night.
A smooth, supple feel with a natural, healthy glow.
Consistent care that supports your skin barrier over time.
A Routine That Fits Your Life
Morning: Cleanser → Toner → Serum → Cream → Sunscreen for radiant, protected skin.
Evening: Cleanser → Toner → Serum → Cream or Body Lotion for restorative overnight care.
Trusted Across West Africa—and Beyond
Sadia Skincare is used and loved worldwide, with a growing community across West Africa through Solid Dominion Global Limited. From city commutes to coastal heat, our formulas are made to perform in real life—so your glow goes where you go.
Our Promise
Beautiful skin should feel simple. With Sadia, you get straightforward routines, sensorial textures, and visible glow—no guesswork, no overwhelm. Just skin that looks healthy and feels confident.
Ready to Glow?
Elevate your routine with Sadia Skincare and experience hydration, radiance, and comfort—every single day.
